Our Guarantee - Wunderkin Co.

Our Guarantee

If your bows have come undone you’ve come to the right place! We’ll happily attempt to fix them free of charge. Unfortunately we are not able to convert the bows, but rather are here to return them to their intended condition. Just complete the form below, and include the required info inside the package and we’ll be in touch as soon as we receive your reties.

Please note that we are not responsible for items that are lost in transit, so we recommend you insure and obtain tracking on your package. We will do our best to fix your bows but some items may be unrepairable and will be returned to you. If you have any questions about your specific retie please contact hello@wunderkinco.com

Warmly,

The Wunderkin Co. Team

To Submit a re-tie request follow these simple steps!

1. Fill out this form.
2. Print out this form, complete it in it's entirety, and include in your package.
3. Safely secure your bows and mail to: 
Shannon Stonehocker
Attn: RETIES
1907 Grand Ave. Apt. D
Everett, WA 98201
4. In 2-3 weeks your bows will be back on your doorstep, good as new.
NOTE: If you fail to complete these steps, we cannot guarantee that your bows will be returned.